10 tips for phone interview success

The goal of a telephone interview is an invited to come to the employer's location for an in-person interview. You typically have just t...

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The goal of a telephone interview is an invited to come to the employer's location for an in-person interview.
You typically have just two assets – your voice and your preparation!

Job Interviews on the Telephone

Often you are given the opportunity to prepare for a telephone interview, but sometimes they come out of the blue when you answer your phone!

So, advanced preparation is key.

Since you may not know when to expect the telephone interview, it is critical that you do not wait to begin preparing for the interview until you have the interview. You have to accomplish your goal – selling yourself, your skills, your experience, and your value – with nothing but what comes out of your mouth.

What can you do?

1. Have a plan.
2. Be organized.
3. Minimize distractions.
4. Pick the right time..
5. Be forthcoming.
6. Answer professionally.
7. Observe body language.
8. Communicate thoughtfully.
9. Prepare for negotiation.
10. Practice gratitude.


Contact Information

The first section of your cover letter should include information on how the employer can contact you.

If you have contact information for the employer, include that. Otherwise, just list your information.

This section should be single-spaced and left-justified, with a space between your contact information and your employer’s contact information.

Your Contact Information

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email Address




Employer Contact Information

City, State, Zip Code




Dear Mr./Ms. Last Name:


First Paragraph:

Each of your body paragraphs should be single-spaced, with a space between each paragraph. The first paragraph of your cover letter should include information on the position you are applying for, including the job title. You should state how you heard about the job, and (briefly) explain why you think you are an ideal candidate for the position.

(space between paragraphs)

Middle Paragraph(s):

The next section of your cover letter should describe what you have to offer the employer. Mention why you are qualified for the job and how your skills and experience are a match for the position for which you are applying. Provide specific examples to prove your skills and experience; these examples will “pop” on the page if you provide them in a bulleted format.

(space between paragraphs)

Final Paragraph:

Conclude your cover letter by thanking the employer for considering you for the position. Include information on how you will follow up with them regarding the status of your application.




Sincerely yours,

(double space)


Handwritten Signature (for a mailed letter)

(double space)

Typed Signature

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